The date that a significant change was made to the home care service, or if new to service, the date that the home care service was put in place.

As multiple types of home care services may exist for a client/service user and multiple providers can be responsible for the same home care service a start date should be recorded for each.

A home care service start date should be recorded when the client/service user starts receiving a home care service from a provider or there is a significant change to an existing service.

Breaks or pauses in a home care service within the quarterly reporting period (short breaks of 7 days or less including hospitalisation etc.) should not be recorded.

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