Total number of actual home care service hours.

Home care hours’ actual should be recorded where available. We understand that some partnerships are not able to submit both planned and actual hours but where possible please record both. Validation is in place to ensure at least planned and/or actual hours have been recorded.

The total number of actual hours for a client within the quarterly reporting period for each home care service should be recorded.

The total should include:
• weekend hours
• overnight hours
• reablement hours
• respite hours

Where a client requires more than one member of staff to provide their home care services in a single visit then only the hours that the client receives should be included.

For example, if two staff provide home care services to a client for 1 hour in a single visit this should be recorded as one hour of home care (rather than two hours).

Numeric (6)